Patient Services Specialist

Part-time: Monday to Friday 6.00pm – 9.00pm

Loudwater, High Wycombe

Salary: £9.32 /hour


TRC Group is currently recruiting for a Patient Services Specialist for a maternity cover period, for an ever-growing client based in HP10 area. 

Summary of the role:

  • Your role will be to support the Customer Services team by processing patient orders with efficiency and care, generating letters to be sent to GP Surgeries and cleansing the customer database as and when necessary to maintain an up to date system.
  • There will be an element of inbound/outbound calling to existing patients.
  • You will also be expected to carry out general administration duties associated with your role on a daily basis.
  • You will behave in a professional manner at all times and you will build professional relationships with customers that will enhance the Company’s quality image.



  • Process patient orders with efficiency and care
  • Generate surgery letters
  • Support the Patient Services team with routine admin tasks
  • Occasional outbound calling to existing patients
  • Cover for other team members if required
  • Cleanse database regularly
  • Perform any other tasks reasonably requested by the company as required
  • Work to targets set by the Patient Services Team Leader


The Ideal Candidate:

Proven excellent Database Management Skills

A keen eye for detail

High level of accuracy

Excellent telephone manner

Excellent communication, oral and written skills

Able to work under pressure


If you are interested in this position contact Rebecca on 0113 457 3760 /


£9.32 per hour


Loudwater, High Wycombe

Employment type


Consultant Information


Rebecca Sims-Walton

(0113) 457 3760

Apply Now