Sales Administrator - Manchester

Sales Administrator 
£18,000 - £20,000
Full time - 40 hour week
 
Job Type: Permanent
 
TRC Group are currently recruiting on behalf of one of our fantastic, ever growing clients based in Manchester, looking for a Sales Administrator to join their team.


This will be working in a fast-paced, quality driven, Sales Department dealing with customers via the telephone and email, processing orders, dealing with enquiries and resolving complaints.

The Role:
  • Managing incoming and outgoing calls to high quality business standards.
  • Working with own initiative to fully utilise available data to answer queries and resolve
  • issues.
  • Working to service delivery KPI’s
  • Dealing with customer enquiries on products, pricing, delivery schedules and more.
  • Processing high volumes of orders accurately onto inhouse system.
  • Ensuring customer adhere to agreed payment terms, including taking Credit Card
  • payments verbally.
  • General office administration with electronic filing.
  • Multi-tasking, managing numerous time critical workloads.
  • Working to fixed business deadlines.
  • Working collaboratively with multiple departments to achieve acceptable customer
  • outcomes.
The Successful Candidate will:
  • Possess a passion for delivering excellent customer service
  • Experienced in dealing with inbound service enquiries by phone and email, query
  • resolution and order processing
  • Excellent telephone manner
  • Experience of working in a fast-paced environment, meeting department KPIs
  • Must be able to work as part of a team and use own initiative
  • Good time keeping along with attention to detail are key
  • Must show a willingness to learn about the business.
  • Experience of working in a similar role
  • IT literate in Microsoft
  • Educated to a GCSE standard
  • A ‘Level/NVQ in Business studies or equivalent
  • Experience of using a CRM system
For more info or to apply, please get in touch with Rebecca on 0113 457 3760 // rebecca@therecruitmentcrowd.com

Salary

£18,000 to £20,000


Location

Manchester


Employment type

Permanent


Consultant Information

crowd

Rebecca Sims-Walton

(0113) 457 3760

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