Complex Care Supervisor 

Complex Care Supervisor 

Great Barr 


Field / Home Based 

The Recruitment Crowd have teamed up with a great provider who offer services to clients in their own homes with complex care needs. They are currently seeking a Care Supervisor to join the team to cover a patch in and around Great Barr. My clients offer a flexible approach to working as long as the passion and work rate is there.  

The role would be a split of being office and in the field depending on the needs of the business.  

The Role:  

  • Responsible for the Service User compliance, including maintaining documentations, reviews & Risk Assessments via the care planner checklist 
  • Responsible for staff compliance, Spot Checks, Supervisions, Team Meetings and documentation audits 
  • Oversee & allocate the management of mandatory training alongside the clinical team / assigned nurse 
  • Recruitment, pre-screen, interview, induct & Introduce new care staff, monitor and oversee staff retention  
  • Payroll duties in line with the electronic system that we have in place   
  • Complete monthly service user visits (or more should it be required), report any complaints / concerns / incidents back to your Care Manager 
  • Log & track any incidents / accidents / near misses – alert the Care Manager and/or assigned nurse 
  • Service User check-in calls & recording to care planner  
  • Documenting important conversations, particularly in line with staff management via Care Planner / systems in place  
  • Completing Audits as per task lists – these maybe subject to change to meet the business needs 
  • Bring part of an on-call system / Rota for staff and Service Users  
  • Prioritising own daily workload, ensuring tasks are completed using your time management skills 
  • Rota planning / sickness management / Staff planning 


  • Excellent development opportunities 
  • Change to join a company with a great reputation 
  • Support from above as well as clinical  
  • Milage paid door to door 
  • Salary of £25,000 
  • Manage your own time 

 Please apply and one of our team will be in touch.  

    Please upload your CV

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