Customer Service Advisors
TRC is currently recruiting for several Customer Service Advisors for our client who is a market leader in the pharmacy world Based in Leeds.
- Assisting customers with a wide range of enquiries regarding their accounts and orders.
- Taking ownership of customer’s issues to see it through and make sure that they get resolved.
- Working with key teams across the business to resolve any customer queries through to resolution.
- Calling new customers to welcome them to the service and get all the necessary information to allow us to deliver a fantastic service.
- Accurately administrating customer account details using their in house system as well as use of Excel, Outlook.
- Responding to customer enquiries across several platforms (Calls. Emails, Live Chat & Social Media).
- Working on a variety of back-office processes to deliver our services.
- Ensuring that workplace remains fun, relaxed, and friendly.
- Experience of working in a pressured environment, delivering against tight deadlines.
- Experience of working within the company and ethical rules and regulations.
- Experience of working in a highly accurate environment.
This is a temp to perm opportunity, once you have completed 12 weeks with us you will work for the company direct! Benefits will include:
- Up to 10% monthly bonus on completion of probation.
- Contributory pension (discounted insurance Aviva*).
- Employee discount site.
- 25% Discount on staff health and beauty purchases.
- Social events throughout the year.
- Park Life Membership (exclusive offers and discounts for The Springs, Leeds).
- Free onsite parking and refreshments.
- Cycle to work scheme.
Working Monday-Friday 08:30-17:00.£8.91ph paid weekly/ £18,532. If you would like more information or would like to apply, please attach a full copy of your CV to firstname.lastname@example.org or drop her a message with your name and ‘customer service’ at 07730098704. It is an immediate start vacancy, beginning as early as this Monday coming 20/09/21 so please use the mobile number provided in order to contact the recruiter instantly.