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Customer Service Advisors

TRC are currently recruiting for several Customer Service Advisors for our client who is a market leader in the pharmacy world Based in Leeds.

The Role:

  • Assisting customers with a wide range of enquiries regarding their accounts and orders
  • Taking ownership of customer issues to see it through and make sure that they get resolved
  • Working with key teams across the business to resolve any customer queries through to resolution
  • Calling new customers to welcome them to the service and get all the necessary information to allow us to deliver a fantastic service
  • Accurately administrating customer account details using their in house system as well as use of Excel, Outlook
  • Responding to customer enquiries across several platforms (Calls. Email, Live Chat & Social Media)
  • Working a variety of back office processes to deliver our services
  • Ensuring that workplace remains fun, relaxed, and friendly

Experience:

  • Experience of working in a pressured environment, delivering against tight deadlines
  • Experience of working within company and ethical rules and regulations
  • Experience of working in a highly accurate environment
  • This is a temp to perm opportunity, once you have completed 12 weeks with us you will work for the company direct!

Benefits will include:

  • Up to 10% monthly bonus on completion of probation
  • Contributory pension (discounted insurance Aviva*)
  • Employee discount site
  • 25% Discount on staff health and beauty purchases
  • Social events throughout the year
  • Park Life Membership (exclusive offers and discounts for The Springs, Leeds)
  • Free onsite parking and refreshments
  • Cycle to work scheme

Working Monday-Friday 08:30-17:00

If you would like more information or would like to apply, please attach a full copy of your CV!

    Please upload your CV

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