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Inbound Telesales Advisor

Inbound Telesales Advisor

£21,000 plus commission

Braintree

The Company

From bathroom, bedroom and living aids, to mobility scooters, electric wheelchairs and walking aids, their mobility equipment has given thousands of customers the freedom to enjoy their lives again.

My client is looking for an ambitious, empathetic, customer focused individual to join their dynamic Telesales Department.

We are looking for keen individuals who are passionate about delivering a tailored customer service approach to help provide our customers with the best possible outcome for their circumstances

The Role

  • Answer the sales calls and process orders.
  • Duties Include Answer inbound telephone calls in a timely manner.
  • Process sales orders and create upsells where possible.
  • Deal with delivery queries and product issues within 14 days of purchase.
  • Answer web chat queries and Sales inbox email enquiries.
  • Process mail orders.
  • Process online brochure requests.
  • Assist, when necessary, in new showrooms.

The Candidate

  • Articulate conversations in a formal and professional manner
  • Have previous administrative experience in a customer service/ helpdesk environment
  • Show high attention to detail
  • Have a can-do attitude
  • Be a team-player as well as being able to work independently confidentiality and accuracy.

For more information on the job details, contact one of our consultants at TRC Group and send your CV via this advertisement or contact us directly on 0113 457 3760 – ect – 307/324

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