IT Service Desk Team Leader

TRC have partnered with an Academy Trust looking to recruit an IT Service Desk Team Leader. Responsible for managing a team of 1st & 2nd line Service Desk Analysts responsible for providing IT service provision across multiple schools across the trust, working in conjunction with 3rd party IT suppliers, the role offers an interesting challenge.

What you need:

  • Extensive exposure to IT infrastructure, ideally within an education setting.
  • Longstanding service desk experience
  • Experience gained in a supervisory/management position.
  • Experience of technologies such as O365, Windows 10, Windows Server 2012 R2/2016/2019, Networking, IT Security (cyber security, end point security, content filtering etc), MDM etc.
  • Exposure to working with 3rd party applications/software
  • Experience of IT procurement.
  • Exposure to infrastructure refreshes and rollouts including scoping, design & deployment.
  • ITIL accreditation.

What you’ll get:

  • Pension scheme
  • 31 days holiday (inc bank holidays)
  • Excellent working hours
  • 15% contributory pension

If you interested in hearing more about this role then please send your CV via this advertisement to Yuseff Haghighi at The Recruitment Crowd.

If you’re looking for a new role, apply today! You can also view all of our live vacancies on our new recruitment app! Search ‘The Recruitment Crowd’ in the App Store or Play Store!

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