Returns Administrator
Returns Administrator
Duties Include
- Execute and perform returns activities within the warehouse.
- Assist and support the Returns Manager and Administrators in their day-to-day tasks.
- Co-ordinate Returns with Warehouse, Engineers, Logistics, Sales and Customer Service Departments.
- Process returns of Royal Mail, Couriers and all other relevant delivery services.
- Inspect and verify products and merchandise for returns to warehouse or showrooms.
- Inspect and verify all admin, including forms, reports and records relating to product returns.
- To report back problem products and packaging to Senior management
- Assist with completing warranty claim information
- Record information on Customer Returns and Claims
- Deal with incoming calls from various locations.
- To carry out other duties within the scope of the role or that are commensurate with the level of the position.
- Responsible for staff/equipment
- Equipment in the Engineering Department, personal uniform supplied by our client.