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Service Delivery Team Leader

Our client is a highly successful, global provider of IT managed services.

Having undergone significant organic and acquisitive growth they are currently looking to recruit an experienced Service Delivery Team Leader to join their highly successful team

What you need:

  • Experience gained in a service-related management role within IT
  • Exposure to an ITIL environment with ITIL accreditation being preferred.
  • Experience gained with reporting/analysis tools such as Power BI, Advanced Excel, Tableau, ServiceNow ITSM etc
  • Excellent Excel & PowerPoint skills.
  • Boundless enthusiasm and drive.
  • Ability to provide outstanding customer service, especially complaint resolution.
  • Experience gained in a fast-paced, agile working environment.

What you’ll get:

  • Pension
  • Funded training and accreditations.
  • Comprehensive Employee Benefits Scheme
  • 25 days holiday (plus Bank Holidays)
  • Life Assurance (4x salary)

If you are interested in hearing more about this role then please send your CV via this advertisement to Yuseff Haghighi at The Recruitment Crowd.

    Please upload your CV

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