Service Desk Manager 

Service Desk Manager 

To £50,000 + Benefits + Bonus + Hybrid Working 


Our client is a highly successful, expanding provider of innovative data protection services.  Well established and partnered with a leading backup brand, they are looking to recruit an experienced Service Desk Manager. 

Responsible for the leadership and development of the business service desk team and for the development of the service desk function, inclusive of devising, implementing and monitoring processes and procedures, the role offers an interesting opportunity to join a business at an exciting time in its history. 

Hybrid working is on offer with the successful candidate being expected to be in the office two days per week with the remainder of the week working remotely. 

What you need: 

  • Experience gained managing busy, high volume service desk functions. 
  • Exposure to ITIL (v3/v4) 
  • Experience gained working with management platforms. 
  • Experience of Azure, Active Directory (Azure & On-Prem), Windows Server, Networking, Firewalls 
  • Extensive exposure to virtualisation (Hyper-V, VM-Ware), Backup & Storage. 
  • Exposure to working in an MSP/VAR environment is preferable but not essential. 

What you’ll get: 

  • Contributory Pension scheme 
  • 21 days holiday rising to 25 days holiday (plus bank holidays) with service (neg) 
  • Bonus scheme 
  • Hybrid working 

If you interested in hearing more about this role, then please send your CV via this advertisement to Yuseff Haghighi at The Recruitment Crowd. 

If you’re looking for a new role, apply today! You can also view all of our live vacancies on our new recruitment app! Search ‘The Recruitment Crowd’ in the App Store or Play Store! 

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