Service Engineer

TRC Group have recently partnered with a well known manufacturer and are looking for someone who has a good balance of mechanical and electrical skills for the role of a Service Engineer based in Northallerton, DL6!
Shift Pattern:
Monday to Friday (7am to 4:30pm)
45 hours per week
The Role:
  • Execute product installations, commissioning, servicing and repairs at customers locations in a professional manner focused safety, quality, efficiency and on time delivery of service.
  • Provide technical and engineering support to customers and and the client both on-site and remotely via telephone and/or email communication to address enquiries and resolve issues in a timely manner.
  • Coordinate activities with Customer Service Technicians to ensure effective planning, organisation and delivery of service engineering schedule.
  • Ensure all visit reports and or service documentation are completed accurately to the required standard in a timely manner.
  • Ensure all work and time is recorded appropriately on the required documentation and through the required systems in a timely manner.
  • Ensure maintenance vehicles are correctly stocked and maintained in a professional, clean, tidy and organised manner in accordance with general safety, 5S and housekeeping standards.
  • Ensure work areas both on and offsite are maintained in a professional, clean, tidy and organised manner in accordance with general safety, 5S and housekeeping standards.
  • Attend functional and business meetings as required and support other departments in order to meet Client objectives.
  • Ensure company policies and procedures are followed by the team members.
  • 2-3 years’ experience of working as a Service Engineer in an industrial product environment with mechanical and electrical experience essential and PLC experience preferable.
  • Ability to establish strong working relationships and engagement with a wide variety of internal and external stakeholders and customers.
  • Ability to work under pressure, within tight deadlines, with flexible approach to working hours and a motivated team player.
  • Process driven, detailed and solutions orientated, with experience of working in a formal, continuous improvement culture
  • Strong effective decision making, organisational and time management skills and with a wide range of negotiating and influencing skills
  • Excellent logical reasoning, root cause analysis, deductive problem-solving and analytical abilities.
  • Good communication & IT skills
  • Full, clean UK driving license
If you are interested in this role just apply directly with your CV or contact Beckie on 0113 457 3760 for more information!

    Please upload your CV

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